Department of Clinical Effectiveness and Outcome Management

Carle Foundation demonstrates its continued emphasis on providing the highest quality and safest patient care in the region through supporting the Department of Clinical Effectiveness and Outcome Management. The Department of Clinical Effectiveness and Outcome Management has a staff of 7 full time employees who provide a wide variety of quality services to the Foundation (Hospital and other strategic business units) and contracted services to Carle Clinic Association. Services provided include but are not limited to:

• Facilitation of Performance Improvement (PI) teams
• Coordination of Patient Safety activities including:
  • Root Cause Analysis
  • Failure Mode and Effects Analysis
  • Education and awareness
• Coordination of quality / performance improvement initiatives
• Management of the Peer Review process
• Facilitation of the Quality Reviews / Morbidity and Mortality Reviews in a variety of clinical areas.
• Quality indicator monitoring, benchmarking and reporting  to numerous internal and external databases including  but not limited to Joint Commission, CMS, AHA,  State of Illinois, NRMI, STS, NCNQ, Perspectives On-line, Press Ganey
• Clinical data analysis
• Provide staff support and education on quality  and patient safety issues
• Provide quality  / patient safety resources to numerous standing and ad hoc committees
• Provide assistance with research projects

The Department of Clinical Effectiveness and Outcome Management works closely with Patient Care Services, Risk Management, Pharmacy and the Medical Staff to promote continuous performance improvement in clinical and non-clinical areas, patient safety, customer satisfaction and regulatory compliance.   The department reports routinely to the Clinical Improvement Committee, Performance Management Council and the Board Foundation Quality Committee which provide oversight of quality and patient safety for the Carle Foundation.